Telephone Survey Services
Telephone Survey Services: Telephone surveys can be the ideal methodology for organizations that need to gather detailed data from hard-to-reach target groups. Through telephone surveys, businesses can:
- Connect with hard-to-reach customers;
- Control the sequence in asking survey questions;
- Use probing techniques to obtain in-depth answers to open-ended questions;
- Ensure that all items are answered;
- Clarify and substantiate unclear responses; and
- Gather data on more sensitive topics by alleviating some of the discomfort and reluctance respondents might present during a face-to-face interview.
Telephone surveys can be of great use in post-conflict environments as they provide organizations to get insights from people living in hard-to-reach and insecure areas. AACS Consulting offers its clients telephone survey services to help them with obtaining valuable and detailed data from hard-to-reach target groups. We design and conduct telephone surveys based on our client’s specific objectives. Our interviewers adhere to best practices, ensuring data collection that is free from bias while heeding our client’s unique requirements for security level, deadlines, and incentives. We also offer a variety of analysis packages as required by our clients.
